Scope of the position

The wellness manager will be part of the Resort Executive team and will oversee the overall wellness center.

Being part of the opening team he or she will be leading the design and implementation of all policies and procedures of the new Wellness Center.

Key Responsibilities

- Lead the team, providing clear direction and support to ensure that quality is always the priority and to balance this with achieving optimal financial performance

- Drive the wellness facility as a business, setting targets that are aligned with action plans and matching resources with projected demand patterns. Implementing daily and month-ly review procedures to ensure that we are proactively managing rather than reacting to business needs. Having a bigger picture awareness of the trends in the industry and reaching out to develop collaborations that can benefit the business

- Gathering data and information and using that data to determine what extra steps should be taken to enhance the success of the programs put in place.

- Be the ‘face’ of PGA Wellness with high degree of guest and team contact. Taking an ac-tive interest in each individual employee to understand their needs and to work with them to find their passion and establish their personal development plan.

- Integration within the resort and develop strong working relationship with other operating departments to leverage opportunities to drive growth and support other business units

- Ensure that the physical condition of the Wellness Facility and the operating equipment remain in prime cleanliness and condition through daily reviews of the area and close working relationship with housekeeping, engineering and external suppliers (in addition to ensuring our own team take ownership by respecting, cleaning and reporting any issues)

Key Skills (current abilities)

- Strong background in spas and wellness. Preferable if you have worked your way up from a therapist to senior management. You could currently be ready to step up from a num-ber two position - attitude is a major factor in finding the right person for the role

- Whilst no need to be a finance manager, must have an interest and ability to understand and interpret the P&L and key performance indicators.

Key Attributes

- People person - leading and developing teams, interacting with guests and other people in associated areas of the property.

- Determined- its a marathon, not a sprint and with many challenges on the path which ul-timately are what help us to develop

- Passionate about wellness. This is our business and you must want to bring and share your knowledge to help others improve their wellbeing, and be interested and passionate about learning more in this ever-evolving industry

- Organized and set goals, manage people and to have the ability to prioritize

Basic requirements

- Spanish national preferred

- 5 years’ experience in spa and wellness with part of that in management role

- Ability to communicate in both Spanish & English essential

CONTACT US 

email to rrhh@pgacatalunya.com

Scope of the position

The student will join the Food and Beverage team, in which the intern will be experiencing the different position responsibilities as well as rotating for the resort outlets. The intern will be trained in Micros, Opera for F&B and LHW's standards. The intern will be part of a 5-star hotel international team and will acquire professional abilities in cocktail and mixology, sommelier and restaurant hostess.

Duties and responsibilities

• assist the guests at our restaurants
• assist the Supervisor with any task required according to the service level
• provide a 5* service, according to the outlet in which the intern is working
• prepare the tables, buffet, restaurant and outlets
• carry on daily task as a waiter and supervisor
• rotate for the different outlets
• answer the phone for Room Service and guests’ requests
• follow the indications of the supervisors and HoDs

Requirements

• fluent in English and other European Language, intermediate level of Spanish
• great communicative abilities
• independent worker
• be able to integrate in a multidisciplinary team
• flexibility
• proactive and passionate by the guest service
• No previous experience required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com

Scope of the position

The student will learn about Mediterranean and Catalan cuisine (which is very famous given that in this area we have many Michelin star restaurant), the intern will be involved in the different sections of a Gastronomic Restaurant and social events. The intern will be part of an international team of 30 persons dealing with banqueting, cocktails, room service, lounge bar, pool bar, gala dinners, gastronomic restaurant. At the end of the internship the student will be able to provide a 5-star kitchen service, develop the kitchen orders, to organize a gastronomic kitchen, create the rota timetable and to accept goods.

Duties and responsibilities:

• to prepare the misse en place
• provide an efficient food service according to the outlet the intern is working 
• follow the supervisor instructions and learn our "know how"
• learn the recipes and be consistent in the production
• take care of the kitchen tools and materials
• participate in the daily work as the rest of the cooks

Requirements:

• Fluent level of Spanish or English
• great working abilities and willing to learn Mediterranean and Catalan cuisine
• to be an independent worker
• be able to integrate in a multidisciplinary team and a gastronomic restaurant
• flexibility
• proactive and passionate by cooking
• no previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

 What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com

Scope of the position

The student will join an international Front Office team in which they will be trained in Opera, Concept (golf and Spa reservation), LHW’s standards and 5 star hotel customer service. The student will be working along with other Receptionist in order to reinforce his/her communication skills, customer service abilities, invoice issuing, relation with other departments and organization skills. At the end of the internship, students will be able to provide a 5 star LHW customer service, have a general knowledge of a Spanish Hotel Industry, enhance their organizational skills and have a deeply understanding of inter-departmental communication.

Duties and responsibilities

• assist the guests at the reception
• assist the Supervisor with any task required according to the service level
• provide a 5* service, according to the LHW standards and values
• prepare the room rack, invoices, collaborate in daily task of Front Office
• carry on daily task as of the department along with Concierge and Bellboy
• provide tourist information to guest and help to promote the resort outlets
• answer the phone and deal with guest’s requests
• follow the indications of the supervisors and HoDs

Requirements

• fluent in Spanish, English and other European Language
• great communicative abilities
• to be an independent worker
• be able to integrate into a multidisciplinary team
• flexibility and adaptability
• proactive and passionate by the guest service
• No previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com

Scope of the position

The student will learn how to perform in the position of Housekeeping Supervisor in a 5 star resort. The intern daily tasks will be to supervise the cleaning process in the room, common areas, meeting rooms and other resort areas; observing that the LHW room standards are maintain; issuing work orders and check amenities storage level.
The intern will work along with a Supervisor and will be trained in Opera for Housekeeping and LHW’s standards. At the end of the internship, the student will have developed his/her control and supervising skills, communication strengths as well as team working and general knowledge of 5 Star Hotel Industry.

Duties and responsibilities

• supervise rooms
• arrange the rota timetable
• issue stock orders
• maintain a 5* level of service in the department
• follow the instruction performed by the HoD
• organize uniform issuing process
• get to know LHW service standards and values
• to be able to organize a cleaning team.

Requirements

• Fluent in Spanish, English or other European language
• great communicative abilities
• interdepartmental communication and knowledge
• to be proactive and passionate by guest service
• attention to details
• adaptability
• no previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com

Scope of the position

The student will be doing a 6-month internship at PGA Catalunya Resort within the Sales & Catering Department. The intern will rotate during the training period from Catering Department to Sales Department, the duration of each rota will vary according to operational needs.

Duties and responsibilities

Catering department:

• produce work sheets
• participate in site inspection visits
• invoicing
• taking the phone
• answering the email
• be involved at in house events and perform a shadowing role with the seniors’ agents

Sales Department:

• to get a deep knowledge of our MICE, Leisure and Golf structure in terms of markets, rates and seasons.
• Support the team office manager
• to do sales calls shadowing a senior agent and to develop his/her own sales calls within the area

Requirements

• Fluent Spanish, fluent English another European language will be a plus
• great communicative abilities
• to be an independent worker
• be able to integrate into a multidisciplinary team
• flexibility and adaptability
• great attention to detail
• great organizational capacity
• to be proactive
• No previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com

Scope of the position

To support the revenue management department during their daily task. Working alongside with our reservations and revenue management team will provide the intern with the necessary knowledge about how a Revenue Management Department of a Golf resort work as well as the abilities needed for working in those departments.

Duties and responsibilities

• To make individual, group and rental reservations
• delivering group offers
• getting a detail knowledge of how the resort golf, individual, group and FTI rates work.

Requirements

• Fluent in Spanish and English. Another European language will be a plus
• great communicative abilities
• to be an independent worker
• be able to integrate into a multidisciplinary team
• flexibility and adaptability
• great attention to detail
• great organizational capacity
• to be proactive
• No previous work experience is required
• Candidate must be eligible for getting Spanish Visa – NIE in order to perform the working agreement.

What do we offer?

• Accommodation in a shared room with other trainees
• Pocket money 300€/month
• A meal per working shift
• Uniform
• Benefits in the use of our facilities and discounts in our outlets

CONTACT US 

email to m.dorado@pgacatalunya.com